Adult Services

Adult Services

Adult Full Service Partnership (FSP - CARE/ACM, Mental Health Services Act)

A collaborative partnership with other community-based programs to support low-income adults (18-60 years old), with histories of serious and persistent challenges and often homelessness, in need of intensive case management and other intervention, especially designed to anticipate problems before they become emergencies; service attention is directed toward mental health and substance abuse treatment, referrals to medical health care, housing assistance, vocational and educational support, and any notable impediment to a client's being able to function with support within the San Francisco Community. Participants must have a mental health disorder. Services are provided in a continuum of care, and most clients referred at first need intensive case management on at least weekly (but can be daily) basis in order to stabilize, gain housing, be assessed and treated for mental health and substance abuse challenges, and be helped to get linked to vital services (e.g., primary care, vision services, dental, financial services, educational or work opportunities). Staff include licensed mental health professionals, mental health and substance abuse trainees, peer outreach support, workforce development specialist, nurse, nurse practitioner, and psychiatrist. Medications can be dispensed at 1010 Gough Street M-F while clients with histories of unmanaged serious pschotic or mood disorders stabilize on medications. Case Managers are available via crisis lines after hours, weekends, and holidays. Services available in English, Spanish (including medication/psychiatric), and Tagolog.

Fees are charged on a sliding scale.

1500 Frankline Street, San Francisco, CA 94109
Contact: Rachel Hawkins, Program Director, CARE, 415-474-7310 ext. 460
Miguel Mercado, MA, Program Director, ACM, 415-474-7310 ext. 489,
Referrals must be approved by Sidney Lam, LCSW, CBHS, Adult Programs, 415-255-3730

Back on Track

A Deferred Entry of Judgment program, Back on Track provides strict accountability and close supervision for eligible first-time, low-level felony drug offenders, ages 18-24, who have no history of violence, gun possession, or gang involvement. Through Back on Track, first-time offenders may avoid incarceration while engaging in an individualized program of educational support, employment training, life-skills development, restorative community service, and behavioral health treatment.

A collaboration of Family Service Agency of San Francisco, Goodwill Industries, the District Attorney’s Office, the Public Defender’s Office, and the Probation Department, Back on Track requires participants to successfully complete a 12-month course of educational and vocational progress, judicial accountability, and community service. At the end of the year, and if the client has fulfilled the established goals, the District Attorney will dismiss the original criminal case.

No fees are charged to participants.

1663 Mission Street, Suite 460, San Francisco, CA 94103

Deaf Community Counseling Services (DCCS)

DCCS (formally known as UCSF Center on Deafness) has served the community for over 45 years. In July 2012, the program transitioned to its new home at Family Servce Agency of San Francisco.

In partnership with SF City and County, Department of Public Health (DPH) and Community Behavioral Health Services (CBHS), DCCS is dedicated to serving deaf and hard-of-hearing clients in San Francisco and Alameda Counties with culturally sensitive providers and all needed communication assistance, including staff fluent in ASL.

Services include mental health and substance abuse assessment and therapy, psychiatric and medication services, drop-in case management to help deaf and hard-of-hearing persons to access services, and school partnerships to foster academic and social success for deaf and hard-of-hearing students.

DCCS San Francisco

1500 Franklin Street
San Francisco, CA 94109

VP for Deaf and Hearing callers: 415.255.5854
Phone: 415.474.7310

San Francisco contact: Barbara White, MFT, Program Director
VP for Deaf and Hearing callers: 415.255.5848 email:

In July, 2013, DCCS and FSA opened up an office in Alameda County!

DCCS Alameda

3075 Adeline Street, Suite 100
Berkeley, CA 94703

VP for Deaf and Hearing callers: 510.984.1654
Phone: 510.225.7013

Alameda contact: Barbara White, MFT, Program Director
VP for Deaf and Hearing callers: 415.255.5848 email:

For more information about DCCS services and information serving the Deaf Community, click here.

Eviction Services

FSA’s Eviction Assistance Program is a component of the San Francisco Sheriff’s Eviction Assistance Program, providing resources and early crisis intervention and homelessness prevention services to individuals at particular risk of eviction. Additionally, the program allows for immediate access to existing funding and the supportive services needed to ensure that high-risk families retain their housing.

No fees are charged to participants.

1500 Franklin Street, San Francisco, CA, 94109
Contact: (415) 474-7310 x 318

Moving Ahead Program for Youth (MAP for Youth)

The Moving Ahead Program for Youth (MAP for Youth) assists seriously mentally ill young (16-25) people in becoming independent and productive members of the community. MAP for Youth provides mental health and substance abuse treatment, physical health care, housing assistance, and vocational and educational support to San Francisco’s most seriously disturbed young people.
MAP for Youth is a collaborative, integrated partnership including Goodwill Industries, the Public Defender’s office, the District Attorney, Community Awareness and Treatment Services, and the Tom Waddell Health Center.

Fees are charged on a sliding scale.

1500 Franklin Street, San Francisco, CA 94109
Contact: (415) 474-7310

Provider Outpatient Psychiatric Services/Administrative Service Organization (POPS/ASO)

The primary goal of this program is to provide on-site cost-efficient, high quality mental health administrative services to the San Francisco Department of Public Health Mental Health Plan (DPH/SFMHP) staff serving a low income, culturally diverse, Medi-Cal or uninsured populations with mental health needs in San Francisco. Staff serving this program promote professional credentialing of qualified providers, timely matching of qualified providers with client referral issues, and higher satisfaction with referral and treatment experiences to the offices of Credentialing and Compliance, Provider Relations, and ACCESS with in DPH.

1500 Franklin Street, San Francisco, CA 94109
Contact: (415) 474-7310

Reconnecting All through Multiple Pathways (RAMP)

For RAMP, a subcontract of Goodwill and partnership with SF Conservation Corps, FSA provides individual substance abuse and mental health assessment and treatment for participants in Goodwill's RAMP Program. Young adults self refer to RAMP with goals of developing self-presentation and work habits that will allow them to gain and maintain constructive employment, and participants may engage support for 1-2 years. Therapists work in this program with a goal of helping 80 clients per year stay focused and productive.

"Almost all of the transitional-aged youth that come to RAMP have been labeled 'bad' or 'defective' by one or more systems they have encountered: the criminal justice system; the schools they dropped out of; sometimes their very own families. Working as a therapist with these young men and women, I have the opportunity to guide them to recognize their essential goodness, to forgive themselves for past mistakes, to understand the broad context of their life choices ... and to make new ones. That is an opportunity, and an honor." - Laura Goodspeed, MA, MFT, Former RAMP Therapist

No fees are charged to participants.

San Francisco Conservation Corps.
Upper Fort Mason, Building 102
San Francisco, California 94123
Contact: (415) 928-7417 ext. 307

Transitions San Francisco

A partnership with Goodwill and other community organizations, FSA provides mental health and substance abuse assessment and treatment to persons in this program who have a positive drug test in their first week. Participants are all non-custodial parents referred to this pilot program by the Department of Child Support Services to develop skills by which they could become employable and sustain employment. Various ages served.

Goodwill Inc, 1500 Mission Street, San Francisco, CA 94103, 415-575-2101
Contact: Charles Brigham, FSASF 1500 Franklin Street, San Francisco, CA 94109

415-474-7310 x403