Family Service Agency Sacramento

Programs

Overview

Providing Compassionate and Effective Services Since 1889

With 31 programs in 11 languages at sites throughout San Francisco, our comprehensive array of services reaches across all racial, ethnic, cultural, linguistic, and economic lines. Our programs served more than 16,000 individuals last year, including 6,000 children and youth, 600 teen parents, and 5,000 elderly people. More than 70% of our clients have annual incomes below the poverty level, about 65% of the clients are of ethnic or racial minorities, and over half are female.

Our programs have been recognized as national models and have received the highest possible ratings from San Francisco’s Department of Public Health.

  • Children, Youth, and Families Division: Charlene Clemens, MPA, Division Director
    Children, Youth, and Families Division: Charlene Clemens, MPA, Division DirectorIn response to the complex needs of San Francisco’s families, FSA provides comprehensive, culturally competent programs in multiple languages, at multiple locations. Offering services at no cost or on a sliding scale, we provide family and individual counseling, family intervention, medical assessments, and mental-health services for children, youth, couples, and families.

  • Adult Services Division: Jeffrey Schoenfeld, MSW, Division Director
    Adult Services Division: Jeffrey Schoenfeld, MSW, Division DirectorOur programs for at-risk and vulnerable adults serve people confronting some of San Francisco’s most critical issues: mental illness, dual-diagnosis, homelessness, substance abuse, and HIV/AIDS. We provide intensive case-management for mentally ill adults, along with mental health treatment, medical management, and housing services for low-income adults. We offer culturally competent services in a wide variety of languages and at many locations, including at clients’ homes.

  • Senior Services Division: Carole McKindley-Alvarez, Psy. D., Division Director
    Senior Services Division: Carole McKindley-Alvarez, Psy. D., Division DirectorFSA’s programs for seniors provide a range of services city-wide to help older adults “age in place” with dignity and acceptance. We serve many seniors who suffer depression, anxiety, or detrimental use of alcohol or prescription drugs. For frail and isolated seniors, we offer clinical home-visiting services. Our Senior Peer Volunteer services enable healthier seniors to provide support and assistance to their vulnerable or mentally challenged peers.

  • The Felton Institute: Melissa Moore, PhD, Director
    The Felton Institute: Melissa Moore, PhD, DirectorNamed for Kitty Felton, FSA’s pioneering founding director, the Felton Institute for Excellence in Clinical Training provides intensive clinical training in evidence-based treatments to address the most complex mental-health issues facing America today. Untreated and under-treated mental illness is strongly correlated with myriad other social problems, including homelessness, high medical-care costs, drug abuse and addiction, and poverty. But research demonstrates that – if met with the best and most appropriate treatments – even severe mental illness can become a manageable condition for most people, opening the way to recovery. The Felton Institute serves as FSA’s central resource in the implementation of evidence-based practices in every element of our service delivery, to maximize client recovery. Drawing on the nation’s best teachers and clinicians, in many cases FSA classes are taught by the very professors and clinicians who developed the original treatment methods. Continuing Education Units Available


  • Family Developmental Center (FDC): Yohana Quiróz, Division Director
    Family Developmental Center offers a developmental childcare and school-readiness program for infants and toddlers (2 weeks to 3 years, 8 months) and their families. This multicultural, developmental and educational childcare program provides a nurturing, developmentally challenging, and inclusive environment for very young children of low income, at-risk families, including those involving violence, abuse, teen parents, the involvement of Child Protective Services, or the criminal justice system. Infants from CPS referrals and teen parents in CalSafe are a priority.